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SAP Legal Operations Analyst in Provo, Utah

The Legal team at Qualtrics is a hard-working, fun-loving, and dynamic group. We focus on solving problems and empowering our business teams to run, not walk. We are always pragmatic—protecting the company from risks that really matter and never slowing it down over issues that are only theoretical. We get the opportunity to work with every department in the company as well as outside counsel, vendors, partners, and (most meaningfully) customers. We strive to avoid pretentiousness and instead focus on working hard, having fun, and delivering results.

Qualtrics is looking for a Legal Operations Analyst that has competitive drive, strong work ethic, tenacity, and visionary “whatever it takes” attitude. If you have a Bachelor’s degree and a few years of experience working with legal or operational teams, Qualtrics could be the place you’ve been dreaming of.

The Expectation for Success

You’ll know you’re doing a phenomenal job when you are enabling the legal team’s processes, systems, and procedures to operate smoothly, and helping us scale better as we grow. You’ll be analytical, organized and have excellent communication skills, both written and oral. You can build great relationships with our team of 25 and other teams here at Qualtrics!

A Day in the Life

  • Help create, manage, and own short- and long-term goals and projects for the legal team

  • Develop, implement and execute new tools, both those purchased extenerally as well as those built in-house

  • Identify and implement methods for streamlining existing processes and increasing operational efficiencies within the legal department

  • Help implement and administer a new contract lifecycle management system

  • Serve as the subject matter expert on the legal departments’ processes, including by responding to questions, following up on open issues, and performing trainings as needed

  • Collaborate with internal financial and procurement partners on behalf of the legal team to track budget guidelines and program spend as well as submit invoices and make payments

  • Stay knowledgeable on trends in legal software and technology

  • Monitor contract-related workflows to ensure timely progression

  • Importing, executing, storing and meta-tagging of contracts and agreements in the company’s document repository and Contract Lifecycle Management systems

  • Creating regular tracking and other reports

  • Identify opportunities to improve processes, determine best practices, and increase efficiency within the Legal department’s organizational structure, systems, and technologies.

  • Build and maintain strong relationships within the Legal department and other teams across Qualtrics


  • Bachelor’s degree

  • 2-4 years of experience in a similar or relevant role (legal operations, business operations, contract management, project management, etc.)

  • Detail-oriented, excited about process improvement, and driven to make an impact

  • Excellent written and oral communication skills

  • Comfortable operating in ambiguity and adapting to shifting priorities

  • Highly proficient in Microsoft Word and Microsoft Excel

  • Experience with a Contract Lifecycle Management system preferred (e.g., Icertis, SpringCM, Apttus, Ironclad)

  • Experience with electronic signature software preferred (e.g., DocuSign)

What differentiates us from other companies:

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours

  • Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)

  • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space.

  • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)

  • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office

  • We believe in sharing Qualtrics success which is part of the compensation for all employees

To learn more about what we value read about it directly from our employees Qualtrics Life stories (https://www.qualtrics.com/blog/qualtrics-life/)

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities (requests for reasonable accommodation will be considered on a case-by-case basis). If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us: EMEA - Careers@sap.com Americas - Careers.NorthAmerica@sap.com Americas - Careers.LatinAmerica@sap.com APJ - Careers.APJ@sap.com