POWDR Sr. Manager of Technology Operations in Park City, Utah
Position: Sr. Manager of Technology Operations
Location: Park City
Job Status: Full Time - Year Round
POWDR is an adventure lifestyle company with offices in Park City, UT and Louisville, CO. Founded in 1993, POWDR's mission is to deliver memorable experiences, enhance people's lives, and have fun doing it. Within POWDR's portfolio are nine mountain resorts, including Copper Mountain and Eldora Mountain Resort in Colorado; Killington Mountain and Pico Mountain in Vermont; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; and Lee Canyon in Nevada, and Silver Star in British Columbia, Canada
Also in POWDR's portfolio are the Woodward camps and progression centers, which include our newest facility Woodward Park City, in Park City, Utah as well as Woodward Copper at Copper Mountain, Woodward PA, Woodward Tahoe, Woodward West in Stallion Springs, CA, and Woodward Riviera Maya. New locations are also on the horizon.
POWDR fuels participation in the adventure lifestyle with a collection of festivals, competitions, and branded events. Sun Country Tours in Oregon is the company's river rafting outfitter, and Powderbird, based out of Snowbird Utah, is POWDR's heli-skiing operator.
This role will join an existing technology team to enhance and drive the technology success across many of the POWDR business units. We are an organization focused on innovation and change. We are rapidly scaling the next generation of customer service technologies and are looking for talented individuals with the collaboration mindset of a startup and the operational experience of an enterprise.
The perks of being a part of the ski industry are numerous. If you love the outdoors, have experience leading technology, and want to have a direct impact on the success of an organization then this could be the perfect job for you.
The Sr. Manager of Technology Operations is a key leadership role in a growing POWDR technology team. This role will oversee day-to-day IT operations at several POWDR business units. Besides providing leadership and mentoring, the director will be responsible for designing and driving the deployment of new solutions across a wide range cloud, asset management, and workplace automation initiatives. The successful candidate will have experience leading technology teams, and modern view of IT management that includes a focus on centralization, cloud, and the ability to develop and execute complex roadmaps.
Knowledge, skills, and abilities
Great people skills
Strong leadership ability with an emphasis on mentoring
Eager, quick, life-long learner with a desire to constantly improve
History of putting in place best practices for IT teams
Experience leading technology teams responsible for supporting customer facing facilities and public spaces.
Ability to manage contracts, statements of work, and onboarding and offboarding outside vendors
Experience with Office 365, Active Directory and physical infrastructure.
Ability to understand customer concerns and translate those concerns into actionable requirements
An understanding of business analysis techniques and requirements gathering
Experience managing Point of Sale installations including software configuration and associated servers / hardware
Ability to identify and execute technology initiatives that have direct customer and business impact
Ability to communicate and champion a roadmap effectively to customers, stakeholders, and executives
Experience in the outdoor industry preferred At least 3 years experience in an IT management or related role
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled