Oracle North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops in Lehi, Utah
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops
Detailed Description and Job Requirements:
Reporting to the Manager of Sales Operations, you will be a crucial members of the NAA SaaS Renewals Strategy and Operations team.
You will partner with and advise NAA Renewals leadership team to maximize revenue and retain our customers. You will directly impact the NAA bottom line through your work in territory planning, process optimization, strategic analysis, and by providing relevant, actionable insights and recommendations. This is expected to be a high-profile role, with project work being presented to senior stakeholders across the organization. To succeed in this position, you’ll combine your strong business and operational acumen, attention to detail, affinity for business process, and communication skills to drive cross-functional alignment aimed at achieving NAA’s overall business objectives in an efficient and scalable manner.
Provides programs to improve operational efficiency, consistency, and compliance in support of the organizations financial and tactical business objectives.
Understands sales processes and able to drive execution working with Strategy team, Finance, Sales leaders
Develops, communicates, and trains a sales organization on business practices and processes
Ability to identify key issues, investigate root cause analysis and propose solutions
Understand data, be able to build insights that will inform business decisions
Strong analytics skills – high proficiency and expectation of 50% of time in advanced excel
Effective communication skills including presentation content and delivery
Strong organization skills and ability to independently operate. Balance priorities, time, assess risks to projects
Prefer: experience in sales or customer facing role
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
At Oracle, we do not just value differences—we celebrate them. We are committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.https://www.oracle.com/corporate/careers/culture/diversity.html
Job: *Business Operations
Title: North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops
Location: United States
Requisition ID: 20000VX0